The terms and conditions governing the use of our website and services.
These Terms of Service ("Terms") constitute a legally binding agreement between you and Royal Serendib Group and its subsidiaries (collectively "Royal Serendib Group", "we", "our", or "us"), governing your access to and use of our website at www.royalserendib.com and all related services we offer.
By accessing our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.
Royal Serendib Group is a group of companies engaged in gemmological testing and certification, jewellery design and manufacturing, international gemstone trade, and related services. Our member companies include:
Our registered address is No. 89, Galle Road, Colombo 04, Sri Lanka.
You may use our website for lawful purposes only. You agree not to:
The following terms apply specifically to our gemmological testing and certification services:
All content on this website — including text, graphics, logos, images, photographs, and gemmological reports — is the intellectual property of Royal Serendib Group or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from this website without our prior written consent, except for personal, non-commercial use for which proper attribution is given.
The Royal Serendib Group name, logo, and associated branding are trademarks of Royal Serendib Group. Unauthorised use is strictly prohibited.
Our website and its content are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Information on our website — including descriptions of gemstones, jewellery, and market information — is provided for general informational purposes only and does not constitute professional financial, investment, or legal advice.
To the fullest extent permitted by applicable law, Royal Serendib Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services, even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for any claim arising under these Terms shall not exceed the total fees paid by you for the specific service giving rise to the claim.
Our website may contain links to third-party websites, including our social media profiles. These links are provided for convenience only. We have no control over the content or practices of third-party sites and accept no responsibility for them. Accessing third-party sites is done at your own risk and subject to their respective terms and policies.
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the processing of your personal information as described in our Privacy Policy.
Royal Serendib Group is committed to ethical sourcing and responsible trade practices. We do not knowingly deal in conflict gemstones or materials obtained through illegal or unethical means. Clients engaging our trade services are expected to adhere to applicable international trade regulations and ethical sourcing standards.
These Terms shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts of Colombo, Sri Lanka.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our website following the posting of updated Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall remain in full force and effect.
If you have any questions about these Terms of Service, please contact us:
